FAQ


 

WHEN CAN I EXPECT TO RECEIVE MY ORDER?

All orders ship within 5 business days from the time payment is received.  We carry a surplus of many items from this website in inventory that are readily available to ship next day.  Please inquire about our current inventory if you need an item shipped quickly.  Special request fabric orders usually require an additional week in order for us to receive the fabric from the manufacturer.  Please allow additional time for large bulk purchases.  We are happy to provide an anticipated turnaround timeframe or expedite an order when possible upon request.

 

WHAT FORMS OF PAYMENT DO YOU ACCEPT? 

We accept Paypal & Google Checkout for electronic payment.  You are more than welcome to mail us a check at 6726 124th Pl SE, Snohomish, WA 98296 if you prefer.  Please specify in the cart "special instructions" message box that you will be mailing a check and select "COD" as your payment choice during checkout.  Your fancies will be mailed upon receipt of payment.

 

DO YOU PROVIDE FREE LOCAL DELIVERY OR PICK-UP?

YES!  I will provide FREE local delivery within a 15 mile radius of Snohomish, WA.  Please select the "local delivery" option upon checkout and specify in the comments section when you would like your purchase delivered.  You may also make arrangements to pick-up y our order directly from me if that is your preference. 

  

 

WHAT IS THE COST OF SHIPPING? 

Orders of $25 or less ship via USPS First Class Mail for $2.95.  Orders greater than $25 ship via USPS Priority Mail for $5.95.  All orders totaling $65 or more qualify for FREE SHIPPING.

  

 

WHAT IS YOUR REFUND & EXCHANGE POLICY? 

I take great pride in my designs and all of my products are carefully handcrafted with high quality material. However, if you encounter a problem with an item, please contact me so that I may promptly resolve the issue. Your satisfaction is my satisfaction.

  

 

DO YOU ACCEPT REFERRALS?

My business is built solely on word of mouth. The biggest compliment a happy customer can give is a referral. If you refer a friend/family member/coworker, please be sure they mention your name when they place their first order. I would love the opportunity to personally reach out to you with thanks.